{% extends 'mails/base.mail.html.twig' %} {% block title %} {{ title|raw }} {% endblock title %} {% block content %}
Hey, {{ wizard_user_name }}
The insiders with ID {{ insider_id}} that was in 1 of the preselection groups in campaign {{ campaign_id }} had completed the payment survey and registered a payment. Unfortunately, the payment was cancelled or refused after.
Consequently, this insider is removed from the preselection group and selection group of the campaign automatically. Do no not send this insider the product, as we haven’t been able to capture the payment into our bank account.
An e-mail was sent to the insider to inform them we haven’t received a successful payment so their product will not be shipped and they will not participate in the campaign.
Best,
The IT team